Digital Support for Carers Survey

a dedicated survey to gather the thoughts from carer organisations relating to digital services

Perpetual Evolvement is looking to provide carer organisations support in implementing a variety of features that will help you to engage with and support carers, online and other digital resources.

We are aware through our work, that there is a greater emphasis on an organisation’s ‘digital offer’ to carers when submitting bids for Carers Support tenders from local authorities.

Digital Support for Carers Survey

"*" indicates required fields

The survey has been designed to understand how your organisation currently operates in supporting carers and identifying the areas you may be looking for support in implementing. to improve your digital offer.

In reviewing your responses, we can understand what help is needed and through our offer of technical knowledge, assist you in supporting the lives of more carers.

We appreciate your valued time spent in completing the questions below, including subsequent questions that will appear depending on your responses.

Name*

First Last

Associated Organisation*

Your Organisation's Website*

Are you the Chief Executive of your organisation?*

Yes

Your Job Title*

Email*

Contact Number*

Is your organisation's website optimised to be easily viewable on a mobile or tablet?*

Yes

Unsure / Don't Know

Is this something you would like to implement; receive advice and technical support?*

Yes

Which of the following do you currently use in identifying and supporting carers*

Social Media Presence on Major Platforms

Paid Social Media Advertising

Online Registration/Referral Forms

Online Assessment Forms

Other Online Forms e.g. Emergency Card, Carers Trust Grants

Online Training/Workshops for Carers

Scheduled Electronic Newsletters e.g. MailChimp

Website ChatBot

Accessibility / Translation Tools

Other

How do you currently utilise: Social Media Presence on Major Platforms*

Social Media Presence on Major Platforms: Is this something you would like to implement; receive advice and technical support?*

Yes

How do you currently utilise: Paid Social Media Advertising*

Paid Social Media Advertising: Is this something you would like to implement; receive advice and technical support?*

Yes

How do you currently utilise: Online Registration/Referral Forms*

Online Registration/Referral Forms: Is this something you would like to implement; receive advice and technical support?*

Yes

How do you currently utilise: Online Assessment Forms*

Online Assessment Forms: Is this something you would like to implement; receive advice and technical support?*

Yes

How do you currently utilise: Other Online Forms e.g. Emergency Card, Carers Trust Grants*

Other Online Forms e.g. Emergency Card, Carers Trust Grants: Is this something you would like to implement; receive advice and technical support?*

Yes

How do you currently utilise: Online Training/Workshops for Carers*

Online Training/Workshops for Carers: Is this something you would like to implement; receive advice and technical support?*

Yes

How do you currently utilise: Scheduled Electronic Newsletters e.g. MailChimp*

Scheduled Electronic Newsletters e.g. MailChimp: Is this something you would like to implement; receive advice and technical support?*

Yes

How do you currently utilise: Website ChatBot*

Website ChatBot: Is this something you would like to implement; receive advice and technical support?*

Yes

How do you currently utilise: Accessibility / Translation Tools*

Accessibility / Translation Tools : Is this something you would like to implement; receive advice and technical support?*

Yes

Please give details*

Professional Referrals

By which methods do you accept / receive professional referrals?*

Telephone

Online Form

What is the main way you receive referrals?*

Telephone

Online Form

Self-Referrals

By which methods do you accept / receive self-referrals?*

Telephone

Online Form

What is the main way you receive self-referrals?*

Telephone

Online Form

Carers Needs Assessments

Is your organisation contracted by the local authority to offer Carers Needs Assessments?*

Yes

Are carers able to book their Carers Needs Assessment online?*

Yes

By which of the following methods are the majority of your Carers Needs Assessments completed?*

Telephone

In Person

Online Meeting e.g. Zoom

Self-assessment

Briefly outline the process by which a member of staff completes a Carers Needs Assessment through to it being submitted to the local authority*

Artificial Intelligence and its Growing Impact

AI is increasingly transforming the way organisations operate by automating processes that were once time-consuming and prone to human error. With AI, tasks like data entry, customer service, and content creation can be completed more efficiently, allowing employees to focus on strategic and creative endeavors. This shift not only boosts productivity but also enhances accuracy and consistency, leading to improved outcomes. As AI continues to evolve, its role in automating processes will expand, driving innovation and growth across various industries, including organisations supporting unpaid carers.

Embracing AI's capabilities is essential for organisations looking to stay competitive in today's fast-paced world.

Would you be interested in learning how Artificial Intelligence could help support carers?*

Yes

Receive a Free Consultation

As a token of our appreciation in taking the time in completing this survey. We may be looking to offer a 2 hour consultation at a convenient time. Please indicate below.

Would you like to be contacted regarding a free 2 hour consultation?*

Yes

Is there anything else you would like to add?*

Yes

Please give details*

Would you like your email to be added to our newsletter?*

Yes

Would you like a copy of your completed form send to the email address given at the start of this form?*

Yes

I have read, and agree to the Privacy Policy.

Digital Support for Carers Survey